After five minutes I heard a knock on the door, and Dr
Escargot entered with a young intern. She extended her hand but I asked the
Doctor if he and could have some time alone. The intern looked at Escargot, who
made a motion for her to leave, and she did.
Escargot sat at the small desk in the corner of the room.
Beside it was a chair, which is where I often sat during our consultations. He
leaned back and looked at me expectantly. In my head were a thousand sentences
I’d been rehearsing since he stood me up for surgery, six weeks earlier.
All morning I’d told myself not to cry. But myself didn’t
listen. I took a deep breath, and in deliberately conversational tones told him
that I was very disappointed. He nodded, as though he’d been expecting this.
Then I corrected myself and said that I was angry. He nodded again, and I could
feel my bottom lip starting to quiver.
Once I’d seen a bumper sticker that said ‘Speak the Truth,
even if your voice shakes.’ So I kept going. I told him that I wasn’t here for
an examination; I would be seeing Dr L for that. After all, he was the one
who’d done the surgery. Still, Escargot remained speechless. I told him that of
all the uncertainties I’d had in cancerland, one of the things that I always
felt good about were the people around me.
I continued by saying that he’d been with me on the path
leading to this surgery, and when it came time for the big show, he was in a
different country. Afterwords,
nobody told me why. No explanation. No follow-up.
‘I apologize,’ he said in his soft Spanish accent, ‘ I can’t
make excuses, I can only apologize. There was a scheduling error. But you were
lucky that there were surgeons available. That is the benefit of the team work
in this hospital.’
I cut him off. ‘I didn’t have a team of surgeons. I had one.
You. And you didn’t show up.’
His calmness was unreadable. Perhaps he was humbly taking it
all in, but I don’t think so. I think he’d made the decision to allow me to
speak my piece, because errors of this magnitude don’t happen often, and he
didn’t want me sending angry letters all over the hospital.
‘I can forgive human error,’ I said, sniveling a bit, ‘But
In return I expect human decency’ (I’d rehearsed that line a few times, as I felt that it
had just the right balance of truth, and drama). ‘I expected a phone-call.’
‘Well,’ he said, sounding a little like Ricardo Montalban,
‘I contacted Dr H to find out about the surgery. I knew you’d done well.’
I heard myself about to say ‘Why didn’t you contact ME?’ and
I didn’t like the way it almost sounded. I was turning into a whiney 13
year-old girl asking the pimply guy why he was ignoring her. In retrospect, I should
have picked up the phone the second I regained consciousness, and asked
Escargot why the hell he hadn’t bothered to make an appearance. But I didn’t, and
now we were having this horrible conversation.
Dr Escargot had listened to me talk for almost half an hour,
and I had nothing left to say. After a pause he took a deep breath and said how
he and I had enjoyed a good surgeon/patient relationship, and he was very
concerned that my faith had been tested. I nodded and told him I had lost the
trust. He looked kind of sad – but that could have been boredom.
It had been almost two years to the day when I’d met Dr
Escargot in that room for the very first time. We’d shaken hands, and I had sat terrified while he told me
about my cancer. Two new boobs later, no longer scared, I again took his very
small hand in mine.
I am so proud of you. This really moved me.
ReplyDeleteWay to go!!
ReplyDeleteso well put..
ReplyDelete